Running an eCommerce or retail business means a huge volume of transactions across products, platforms, and payment methods. Every sale, fee, refund, and stock movement needs to be captured accurately and the admin behind this can quickly pile up. When you’re spending hours reconciling payouts, resolving stock discrepancies, or trying to understand your real margins, you lose time you could be using to grow your product range, support your team, and drive sales.

Our team has a deep, practical experience with the platforms, payment methods, and inventory workflows that drive eCommerce and retail businesses. We understand the nuances of multi-channel sales, stock movement, and margin tracking, so your financial data reflects what’s actually happening in the business, not just what hits the bank.

Retailers we support

Fashion & Apparel Brands


Seasonal collections, category and item-level profitability, stock control and write-downs, and understanding how promotions and sell-through rates impact true margins.

Multi-Store Retailers


Stock transfers between locations, store-level profitability reporting, multi-site rostering and payroll, and reconciling POS data across multiple teams and systems.

Retailers who wholesale

Order-based sales cycles, deposit tracking, invoicing and collections, bulk purchasing, varying lead times, complex cash management and margin tracking.

Multi-Channel eCommerce

Sales across stores, online, marketplaces, and wholesale — each with its own taxes, payment timings, fees, and customer workflows that need accurate reconciliation.

Importers & Exporters

Foreign currency exposure, freight and duty allocations, import, export and deferred GST complexity, landed cost calculations, and long production lead times that make cash flow visibility essential.

From startup eCommerce businesses processing their first orders to established retail chains managing multiple locations, our retail and eCommerce bookkeeping and finance support scales with your operations.

Our services for eCommerce and retail:

Sales reconciliation across platforms

Shopify, Square, Amazon, eBay, and marketplace sales matched to your bank deposits, with platform fees properly allocated.

Stock control

Stock levels tracked across warehouses, stores, and online platforms with accurate COGS calculations and reorder point monitoring.

POS system integration

Square, Lightspeed, Vend, Shopify and other POS systems connected to your accounting platform and then carefully checked and reconciled each period.

Payment method reconciliation

payments from Afterpay, Zip Pay, PayPal, direct debits, Square, Stripe and bank transfers carefully matched to the correct channels and sales so we know profitability and receivables are correct.

Retail payroll processing

Casual staff, commission and bonus calculations, penalty rates, weekend loadings, and award compliance handled accurately and on time.

Multi-channel reporting

Profit and loss by sales channel, product performance analysis, and margin reporting that shows your real profitability.

GST and compliance management

BAS and IAS preparation, GST management, including GST on imports, exports and deferrals, and reconciled accounts maintained throughout the year.

Overcome these headaches

The Problem

How Slate Solves It 

1

Inaccurate inventory levels impacting ordering, sales and customer service

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Regular inventory reconciliations that quickly spot problems, and advice on best practice processes to keep stock levels accurate

2

True profit margins unclear due to fees and complex costs

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Stock systems updated with freight and duty costs, warehousing and fulfilment costs built in, profitability reporting reflects true costs

3

Unpredictable cash flow

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Forecasting of purchases, deposits, retail and wholesale sales, as well as wages, BASs and other expenses

4

Complex and time-consuming compliance

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End-to-end compliance taken care of — GST, PAYG, payroll tax, ATO reporting, super and workers compensation

5

Guesswork around which products or channels perform best

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Clear reports and dashboards that show what’s working and what’s not

The Problem

1

Inaccurate inventory levels impacting ordering, sales and customer service

2

True profit margins unclear due to fees and complex costs

3

Unpredictable cash flow

4

Complex and time-consuming compliance

5

Guesswork around which products or channels perform best

How Slate Solves It 

Regular inventory reconciliations that quickly spot problems, and advice on best practice processes to keep stock levels accurate

Stock systems updated with freight and duty costs, warehousing and fulfilment costs built in, profitability reporting reflects true costs

Forecasting of purchases, deposits, retail and wholesale sales, as well as wages, BASs and other expenses

End-to-end compliance taken care of — GST, PAYG, payroll tax, ATO reporting, super and workers compensation

Clear reports and dashboards that show what’s working and what’s not

With integrated systems and accurate reporting, you gain a clear view of profit, stock and cash flow. Your books stay up to date, compliance is handled, and decisions are backed by real numbers — not assumptions. You can finally focus on what grows your business: great products and happy customers.

Why Choose Slate Accounts

Slate has supported e-commerce and retail businesses since 2012, giving us deep practical experience with the complexities that shape modern retail. We’ve configured and integrated dozens of POS, inventory, and stock management systems, and work daily with platforms like Shopify, WooCommerce, and BigCommerce.

Our team understands the financial reality behind retail operations — from GST on imports and the ATO’s deferred GST scheme, to tracking customer and supplier deposits, managing wholesale invoicing and collections, and forecasting cash flow across both retail and wholesale business units. These are tasks we handle every day for businesses that look just like yours.

You get a service manager who oversees everything, supported by specialists who keep your accounts accurate, reconciled, and up to date. We surface issues early — whether it’s stock variances, settlement delays, or emerging cash flow patterns — and explain exactly what they mean for your business.

The result? You get the capability of a full finance team at a fraction of the cost of hiring in-house, with reliable systems and support that scale as your order volume grows. Most importantly, you gain confidence knowing your numbers are being managed by experts who genuinely understand the complexity of e-commerce and retail.

8 members of the Slate Accounts team

Frequently asked questions

What does eCommerce bookkeeping include?

eCommerce bookkeeping covers everything that keeps your online store running smoothly — sales tracking across each platform, inventory management, payment gateway reconciliation, expense categorisation and compliance-ready reporting. We take care of the complex work of matching sales from multiple channels and keeping your stock records accurate.

Retail bookkeeping gives you a clear view of what’s actually making money. We break down profit margins by product and channel, track cash flow patterns and monitor stock turnover, so you can see which parts of your business are performing well and where to adjust pricing, inventory or promotions.

Yes. We specialise in online retail accounting, including Shopify integration, multi-platform sales reconciliation and Xero e-commerce setup. We understand how online stores operate and handle everything from payment gateway reconciliation to digital product sales.

Absolutely. We handle payroll for all types of retail operations, including casual retail staff, warehouse shift workers, and commission-based sales teams. Our retail bookkeeping services include award compliance, penalty rates, and shift-based payroll support to ensure your team is paid correctly and on time.

Yes, multi-channel reporting is one of our core strengths. We provide consolidated reports showing performance across all your sales channels – online, in-store, wholesale, and marketplace sales. Our eCommerce bookkeeping systems track each channel separately while providing unified financial insights.

Definitely. Our registered BAS agents ensure you fully comply with GST and PAYG compliance obligations. We handle BAS and IAS preparation and lodgement, and prepare the accounts at year-end ready for your tax accountants.

Ready to Get Started?

Book a call with our team to discuss how we can streamline your retail or eCommerce bookkeeping and give you the financial clarity you need to grow.